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We may be the most competitively priced service in New Zealand, but don't think you're going to be left to your own devices. We still give better on-line support than anyone else we know of in New Zealand (most of them don't give any!)
The following is the sort of subjects we discuss in our support area, to ensure that you can get help and support on virtually any facet of Internet Web Design, HTML, CGI, etc. etc. Naturally, if you cannot find the answer in this comprehensive area, then you also have access to our support staff.
General Items:
- Our Policies
Details on our policies, Spam, services, upgrading, etc etc.
- Domains
Details on domain names and why you should have one.
Technical Support:
- Getting Started
Basic details for first set up of your account
- Using FTP
How to use FTP to upload you files.
- Using Telnet
How to use Telnet access for more advanced Unix operations.
- Using Forms
How to set-up forms.
- Site Password Protection
How to set-up password protection for individual directories.
- Changing your password
How to change your password.
- Using CGI
How to compile and use your own CGI-scripts
- Custom Error Message Setup
How to set-up custom error messages
- List of Software and available
A listing of the location of software available for your use.
- Other Good Online References and Sources for Help
Really useful links to other areas where you can get good online help on such as HTML, UNIX, CGI, SSI's etc etc.
If you want any information on any of these subjects as they relate to NZHost.Com and its services before joining NZHost.Com, please don't hesitate to email sales@nzhost.com.
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